Leading the Latch, LLC
Privacy Practices

Privacy Policy

Effective Date: January 1, 2026

Overview

This Privacy Policy explains how Leading the Latch, LLC (“we,” “our,” or “us”) collects, uses, and protects your information. This policy applies to all visitors, clients, and users of our services.

Information We Collect

We may collect the following types of information:

Personal information (such as your name, email address, and phone number)
Health-related information you voluntarily provide
Appointment and service details
Payment and billing information (if applicable)
Website usage data (such as cookies, IP address, and browser type)

How We Use Your Information

We use your information to:

Provide and manage our services
Communicate with you about appointments or inquiries
Maintain accurate records
Improve our website and services
Comply with legal obligations

We do not sell your personal information.

Your Rights

You have the right to:

Request access to your personal or health information
Request corrections to your information
Request limits on how your information is used or shared
Request confidential communication methods
Request a copy of your records (fees may apply where permitted)
Withdraw consent for certain uses of your information

To exercise any of these rights, please contact us using the information below.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.

When We May Share Information

We may share your information:

With your consent
To provide services you request
When required by law
To protect the safety, rights, or property of our business, clients, or others

We only share the minimum necessary information.

Cookies & Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze website traffic. You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party providers (such as payment processors or scheduling platforms). These providers are expected to maintain appropriate privacy and security practices.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact:

Leah Wilkocki
Leading the Latch, LLC
15 Ogden Lane Middleton, MA 01949
617-257-6836
leadingthelatch@gmail.com

Healthcare Privacy

We take the privacy of your health information seriously and comply with applicable healthcare privacy laws, including HIPAA where applicable.