Frequently Asked Questions
Insurance
Lactation care is mandated to be covered under most insurance plans per the Affordable Care Act but the companies vary in terms of how they approach the mandate. Leah is in network with Aetna otherwise we are out-of-network providers. Many insurance companies (BCBS of MA, Tufts, MGB, Harvard Pilgrim) will typically reimburse families without any problem. Please verify with your insurance company and ask about their policy and process regarding reimbursement (not coverage) of lactation support for an out-of-network provider. After our visit, I will provide you with a receipt/superbill that you can submit to your insurance company for reimbursement. I cannot guarantee reimbursement.
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Aetna families, please review this document so you are familiar with billing practices.
How do I prepare for a home visit?
Ideally during your visit we are able to observe a feeding. To best prepare for your visit, we recommend you feed your baby about 2 hours before the visit time. We never want you to withhold feeding your baby but also don't want your baby to have a full feeding right before the visit time.
What services do you offer?
Any breastfeeding related issues from painful latch, increasing milk supply, breast engorgement, mastitis, bottle refusal, returning to work, maintaining a milk supply, and more.
What is included in a home consultation?
Initial consultations generally include a pre- and post- feed weight to assess milk transfer, address any acute issues that you may have, and a care plan (provided within 24 hours). You can text or call up to 2 weeks from the initial consultation. After the 2 week period a follow up may be recommended. Follow ups may be in your home, virtual, or my office in Middleton.
Will you make me feel bad for using formula?
Absolutely not! We love working with families who are formula feeding by choice or by necessity. We feel passionately about you enjoying this special time with your baby no matter what that looks like.
How do I book an appointment?
Call, text, or email Leading the Latch to set up an appointment. The fastest way to get in touch is to text 617-257-6836 include your name, where you live, your insurance, and what your primary issue is that you need help with. If you decide to move forward with a visit, you will be emailed a client intake form for you to complete prior to the initial visit.
Do you take insurance?
Leah Wilkocki is in network with Aetna. For all other insurance please reach out to your insurance company directly. We take payment directly for home visits and will send you a superbill for you to submit to your insurance for reimbursement but it is not guaranteed you will be reimbursed. Payment is due at time of service and is HIPAA compliant.
Aetna families, please review this document so you are familiar with billing practices.
Professional Certifications & Organizations
Leah is an active members to all of these in addition to being a current registered nurse certified in inpatient obstetrics, an International Board Certified Lactation Consultant, Advanced Cardiac Life Support provider, & Neonatal Resuscitation Provider.
Get in Touch
Still have some questions?
Please reach out here
or text me at 617-257-6836