Frequently Asked Questions

What primary services do you offer?

Any breastfeeding related issues from painful latch, increasing milk supply, breast engorgement, mastitis, introducing solids, returning to work, maintaining a milk supply, and more.

Do you work with insurance? How do I get reimbursed?

Leading the Latch does not work directly with insurance companies. Payment is due at time of service and is HIPAA compliant. 

Lactation care is mandated to be covered under most insurance plans per the Affordable Care Act but the companies vary in terms of how they approach the mandate. I am an out-of-network provider. Many insurance companies (BCBS of MA, Tufts, Allways, Harvard Pilgrim) will typically reimburse families without any problem. Please verify with your insurance company and ask about their policy and process regarding reimbursement (not coverage) of lactation support for an out-of-network provider. After our visit, I will provide you with a receipt/superbill that you can submit to your insurance company for reimbursement. I cannot guarantee reimbursement.

How do I book an appointment?

Call, text, or email Leading the Latch to set up an appointment. The fastest way to get in touch is to text 617-257-6836 include your name, where you live, and what your primary issue is that you need help with. If you decide to move forward with a visit, you will be emailed a client intake form for you to complete prior to the initial visit.

What is included in an initial home consultation?

Initial consultations generally include a pre- and post- feed weight to assess milk transfer, address any acute issues that you may have, and a care plan  (provided within 24 hours).  You can text or call up to 2 weeks from the initial consultation.  After the 2 week period a follow up may be recommended.